Delete your account

The steps are the same in the iPhone app, the Android app, and on ncwevents.com.

1. Sign in to the account you want to delete.
2. Open Profile.
3. In the Account section, choose Delete account.
4. Confirm with Delete my account.

Deletion is immediate and cannot be undone. There is no waiting period, and we cannot restore an account afterward.

• your account, including your email address, display name, and sign-in details;
• your saved events;
• your home town, search radius, interests, theme, and notification preferences;
• the push notification tokens for your devices;
• your Sage conversation history.

Limited operational records that are not kept in your account may remain for security, billing, fraud-prevention, or legal reasons, or until a provider's own retention period ends. These include technical logs and aggregate analytics. They are not used to restore a deleted account or to rebuild your profile.

If you no longer have access to the app or cannot sign in, ask us to delete the account for you. Write from the email address on the account, and include the sign-in method you used (email and password, Google, or Apple). We will confirm the request comes from the account holder before we delete anything. Contact NCW Events using the developer contact shown in the App Store or Google Play listing.

Please do not send a password or payment details.

You do not need an account to browse events. If you turned on notifications without one, the anonymous identifier that holds your preferences and device token is deleted as soon as you turn your last notification off. One left behind, for example after the app is uninstalled, is deleted within two weeks.

The Privacy Policy explains what we collect and how long it is kept.